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Flow
Complexity does not always come from complex instructions. Sometimes it comes from a simple force moving through an uneven world. Continue Reading
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Reading the Rules
For most of my life, I never properly read the rules of basketball. Some rules I was taught directly. Some I absorbed through years of game play. Some… Continue Reading
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Bearing
Complex systems rarely become fully legible in real time. Yet experienced operators still learn to navigate them. Continue Reading
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When accuracy isn’t enough
Accuracy shows up in metrics. Trust shows up in behaviour. I’ve lost count of how many times someone has told me the data is wrong — not because… Continue Reading