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  • Flow

    Flow

    Complexity does not always come from complex instructions. Sometimes it comes from a simple force moving through an uneven world.

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  • Reading the Rules

    Reading the Rules

    For most of my life, I never properly read the rules of basketball. Some rules I was taught directly. Some I absorbed through years of game play. Some arrived through correction from referees, coaches or team mates. Others I simply inferred from the shape of the game itself. Travelling. Three seconds. Defend from in front.…

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  • Bearing

    Bearing

    Complex systems rarely become fully legible in real time. Yet experienced operators still learn to navigate them.

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  • When accuracy isn’t enough

    When accuracy isn’t enough

    Accuracy shows up in metrics. Trust shows up in behaviour. I’ve lost count of how many times someone has told me the data is wrong — not because it was incorrect, but because it wasn’t trusted. The number was too high, too low, or simply not what last month looked like. The conclusion followed quickly:…

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